A team based in Québec
No offshore outsourcing: the people who answer are here, in your time zone.
Human support
A more human cloud
Behind your infrastructure, a local team that knows your file, responds fast and speaks your language. No robot, no endless queue.
Free consultation with a local expert, no commitment.
- Hosted in Quebec and Ontario
- 99.95% SLA
- Local team, in your language
Our difference
You talk to someone who knows your environment
At the giants, you’re a ticket number. At Rēzau, you get direct access to the experts who design and operate your infrastructure, the same team, from launch to growth.
Support at a human scale
A real human, not a chatbot
You reach a person who understands your reality, by phone, email or chat.
No ticket queue
Direct access to experts, not a maze of support tiers.
Service in your language
Support in French and English, with no barrier or lag.
Dedicated contact
A point of contact who follows your file over time.
Proactive management
We monitor, anticipate and act before it becomes a problem.
What we get asked most
Is the support really local?
Yes. Our technical team is based in Québec. No offshore outsourcing.
In which language can I be served?
In French, and in English as needed.
What’s included in managed services?
Monitoring, updates, support and guidance for your platform, beyond simple hosting.
Let’s talk about your next cloud project
A free consultation with a local expert. We assess your needs and the best path for you, no strings attached.