A team based in Québec
No offshore outsourcing: the people who answer are here, in your time zone.
Human support
A more human cloud
Behind your infrastructure, a local team that knows your file, responds fast and speaks your language. No robot, no endless queue.
Our difference
You talk to someone who knows your environment
At the giants, you’re a ticket number. At Rēzau, you get direct access to the experts who design and operate your infrastructure — the same team, from launch to growth.
Support at a human scale
A real human, not a chatbot
You reach a person who understands your reality — by phone, email or chat.
No ticket queue
Direct access to experts, not a maze of support tiers.
Service in your language
Support in French and English, with no barrier or lag.
Dedicated contact
A point of contact who follows your file over time.
Proactive management
We monitor, anticipate and act before it becomes a problem.
What we get asked most
Is the support really local?
Yes. Our technical team is based in Québec. No offshore outsourcing.
In which language can I be served?
In French, and in English as needed.
What’s included in managed services?
Monitoring, updates, support and guidance for your platform — beyond simple hosting.
Let’s talk about your next cloud project
A free consultation with a local expert. We assess your needs and the best path for you — no strings attached.